Terms of Service
Effective Date: January 2024
Last Updated: January 2024
1. Acceptance of Terms
By accessing, browsing, or using this website (the "Site") operated by Trippies Clothing ("we," "us," "our," or "Company"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and all applicable laws and regulations. If you do not agree with any of these Terms, you are prohibited from using or accessing this Site and must discontinue use immediately.
These Terms constitute a legally binding agreement between you and Trippies Clothing. Your continued use of the Site after any modifications to these Terms constitutes acceptance of those modifications.
2. Eligibility and Account Registration
You must be at least 18 years of age or the age of majority in your jurisdiction to use this Site and place orders. By using this Site, you represent and warrant that you meet these age requirements and have the legal capacity to enter into binding agreements.
When placing an order, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of any account information and for all activities that occur under your account.
3. Use of Website
You agree to use this Site only for lawful purposes and in accordance with these Terms. You agree not to:
- Violate any applicable local, state, national, or international law or regulation
- Transmit any material that is abusive, harassing, defamatory, obscene, or otherwise objectionable
- Infringe upon the intellectual property rights of others
- Use the Site in any manner that could damage, disable, overburden, or impair the Site or interfere with any other party's use of the Site
- Attempt to gain unauthorized access to any portion of the Site or any other accounts, computer systems, or networks
- Use any robot, spider, or other automatic device to access the Site for any purpose without our express written permission
- Introduce any viruses, trojans, worms, or other malicious code
- Collect or harvest any personally identifiable information from the Site
4. Product Information and Descriptions
We strive to provide accurate product descriptions, images, and pricing information. However, we do not warrant that product descriptions, images, pricing, or other content on this Site is accurate, complete, reliable, current, or error-free.
Due to the handmade nature of our products, each item is unique and may vary slightly from images or descriptions. Color variations may occur due to photography lighting, display settings, and the natural characteristics of fabrics. We are not responsible for discrepancies between displayed colors and actual product colors.
All products are subject to availability. We reserve the right to discontinue any product at any time without notice. We reserve the right to limit quantities purchased per person, per household, or per order.
5. Orders and Payment
By placing an order through this Site, you make an offer to purchase products subject to these Terms. All orders are subject to acceptance by Trippies Clothing at our sole discretion. We reserve the right to refuse, cancel, or limit any order for any reason, including but not limited to suspected fraud, unauthorized or illegal activity, or product unavailability.
When you place an order, you agree to provide accurate and complete information. You are responsible for any errors in your order information. We reserve the right to cancel or refuse any order that contains incorrect or incomplete information.
Payment terms will be discussed and agreed upon during order confirmation. We accept various payment methods as agreed upon during the ordering process. You agree to pay all charges incurred in connection with your order, including applicable taxes and shipping fees.
All prices are stated in the currency indicated and are subject to change without notice. We reserve the right to correct any pricing errors, even after an order has been placed.
6. Custom Orders and Modifications
Custom orders, including but not limited to custom sizing, design modifications, and special requests, are subject to additional terms and conditions that will be communicated during the ordering process.
By placing a custom order, you acknowledge that:
- Custom orders may take longer to produce than standard orders
- Exact specifications may vary slightly due to the handmade nature of our products
- Custom orders are non-refundable unless the product is defective or not as specified
- You are responsible for providing accurate measurements and specifications
- We are not liable for dissatisfaction with custom orders if we have followed your specifications
7. Returns, Exchanges, and Refunds
Due to the custom and handmade nature of our products, all sales are final unless otherwise stated. Returns are only accepted for defective items or items that do not match the order specifications due to our error.
To be eligible for a return, you must:
- Contact us within 14 days of delivery
- Provide photographic evidence of the defect or discrepancy
- Return the item in its original condition, unused, and with all tags attached
- Obtain prior written authorization from us before returning the item
Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product. We reserve the right to refuse any return that does not meet these requirements.
Refunds will be processed after we receive and inspect the returned item. Refunds will be issued to the original payment method within 14-21 business days after approval. We are not responsible for delays in refund processing by financial institutions.
Items damaged during return shipping due to insufficient packaging are not eligible for refund. We recommend using insured shipping when returning items.
8. Intellectual Property Rights
All content on this Site, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Trippies Clothing or its content suppliers and is protected by Sierra Leone and international copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from this Site without prior written consent from Trippies Clothing.
Unauthorized use of any content from this Site may violate copyright, trademark, and other laws and may result in criminal or civil penalties.
The Trippies Clothing name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Trippies Clothing. You may not use such marks without our prior written permission.
9. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THIS SITE AND ALL PRODUCTS AND SERVICES PROVIDED THROUGH THIS SITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- IMPLIED WARRANTIES OF MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
- TITLE
- ACCURACY
- COMPLETENESS
- RELIABILITY
- AVAILABILITY
We do not warrant that this Site will be uninterrupted, secure, error-free, or free from viruses or other harmful components. We do not warrant that defects will be corrected or that the Site or servers are free of viruses or other harmful components.
We make no warranties or representations regarding the use, accuracy, reliability, or consequences of use of any information or content on this Site.
10. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TRIPPIES CLOTHING, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:
- LOSS OF PROFITS, REVENUE, DATA, OR USE
- LOSS OF OR DAMAGE TO PROPERTY
- PERSONAL INJURY OR DEATH
- EMOTIONAL DISTRESS
- BUSINESS INTERRUPTION
- LOSS OF BUSINESS OPPORTUNITIES
- COSTS OF SUBSTITUTE PRODUCTS OR SERVICES
ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THIS SITE, PRODUCTS, OR SERVICES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE THIS SITE, PRODUCTS, OR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.
We shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, pandemics, epidemics, network or internet failures, strikes, shortages of labor or materials, or failure of third-party services.
11. Indemnification
You agree to defend, indemnify, and hold harmless Trippies Clothing, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any claims, actions, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:
- Your use of this Site
- Your violation of these Terms
- Your violation of any rights of another party
- Your violation of any applicable laws or regulations
- Any products or services offered by you through or in connection with this Site
- Any content you post, upload, or transmit through this Site
This indemnification obligation will survive the termination of these Terms and your use of this Site.
12. Force Majeure
We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to:
- Natural disasters, acts of God, earthquakes, floods, storms, fires, or other weather-related events
- War, terrorism, riots, civil unrest, acts of civil or military authorities, or government actions
- Pandemics, epidemics, health emergencies, or public health crises
- Labor strikes, work stoppages, or other labor disputes
- Shortages of materials, supplies, or transportation
- Internet or telecommunications failures, cyber attacks, or other technological failures
- Breach of contract by suppliers, manufacturers, or third-party service providers
- Changes in laws, regulations, or government policies
- Currency fluctuations or economic sanctions
In the event of a force majeure, we will use reasonable efforts to notify you and will resume performance as soon as reasonably practicable. If the force majeure continues for more than 60 days, either party may terminate the affected order.
13. Errors and Inaccuracies
We strive to provide accurate information on this Site. However, we do not warrant that all information is accurate, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
We reserve the right to refuse or cancel any order placed for a product listed at an incorrect price, with incorrect information, or due to any error, even after your order has been confirmed and payment has been processed. If payment has been processed, we will issue a refund in the amount of the charge.
14. Third-Party Links and Services
This Site may contain links to third-party websites or services that are not owned or controlled by Trippies Clothing. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
15. User Content and Submissions
If you submit any content to us through this Site, including but not limited to comments, reviews, photographs, or other materials ("User Content"), you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.
You represent and warrant that you own or have the necessary rights to grant the license described above and that your User Content does not violate any third-party rights.
We reserve the right to remove any User Content at any time for any reason without notice.
16. Privacy
Your use of this Site is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.
17. Modifications to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If we make material changes, we will provide notice by posting the new Terms on this page and updating the "Last Updated" date.
Your continued use of this Site after any changes to these Terms constitutes acceptance of those changes. If you do not agree to the modified Terms, you must stop using this Site.
18. Termination
We may terminate or suspend your access to this Site immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms.
Upon termination, your right to use this Site will cease immediately. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
19. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Sierra Leone, without regard to its conflict of law provisions.
Any disputes arising out of or relating to these Terms or your use of this Site shall be subject to the exclusive jurisdiction of the courts of Sierra Leone located in Freetown.
You agree to submit to the personal jurisdiction of such courts and waive any objection to venue in such courts.
20. Dispute Resolution
Before initiating any legal proceedings, you agree to first contact us at kingtrippies6@gmail.com to attempt to resolve any dispute informally.
If we cannot resolve a dispute informally within 60 days, any disputes shall be resolved through binding arbitration in accordance with the rules of the Sierra Leone Arbitration Association, except that either party may seek injunctive relief in any court of competent jurisdiction.
You waive any right to participate in a class-action lawsuit or class-wide arbitration against us.
21. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.
22. Entire Agreement
These Terms, together with our Privacy Policy and Shipping Policy, constitute the entire agreement between you and Trippies Clothing regarding your use of this Site and supersede all prior and contemporaneous agreements, representations, and understandings.
23. Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Trippies Clothing.
24. Assignment
You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms or any rights or obligations hereunder without your consent.
25. Contact Information
If you have any questions about these Terms, please contact us at:
Email: kingtrippies6@gmail.com
Phone: +232 30 748 905
Address: Freetown, Sierra Leone
26. Acknowledgment
By using this Site, you acknowledge that you have read these Terms, understand them, and agree to be bound by them. If you do not agree to these Terms, you must immediately discontinue use of this Site.